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Alarms & Alerts

What do I do if I receive the Insulin Flow blocked. Fill Tubing stopped. Remove reservoir and select Rewind to restart alert on my pump?


The pump has detected that the insulin flow is blocked while filling the tubing. Possible connection issue between the tubing and reservoir.

Next steps:

Remove the reservoir and select Rewind to restart the fill tubing process.

  • Disconnect the tubing from the reservoir.
  • Confirm that the tubing is not crimped or bent.
  • Continue to follow the steps displayed on the pump using the same infusion set and reservoir.
  • If this alarm occurs again, replace the infusion set

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