See all FAQs
Software update

My pump software update confirmation failed. What do I do?

Check your internet connection and try again. If the problem persists, call our WeCare Helpline: 01923 205167.

Related questions

I was told I need the MiniMed™ Mobile app to to complete a software update. Is my mobile device compatible with the MiniMed™ Mobile apps? My MiniMed™ Mobile app and phone will not pair, what should I do? I forced closed my MiniMed™ Mobile app during the download of the new software. How do I restart the process? I was busy completing my software update process and received a Download error message. What should I do? I want to update my pump but the Update Pump menu option is not in my app. What can I do? I am trying to complete my pump software update, but my MiniMed™ Mobile app says my pump is up to date. What do I do?

Categories

MiniMed™ 780G system
MiniMed™ 780G system
 Instinct sensor
Instinct sensor
 Simplera Sync™ sensor
Simplera Sync™ sensor
 CGM Sensor
Guardian™ 4 sensor
 Pump programming
Software update
 Smart MDI system Compatibility and Connectivity
MiniMed Go™ system
 CareLink™
CareLink Personal
 Compatibility
App Manager

Need additional help?

Guides and manuals Alerts and manuals glossary

Still have some doubts?

You can contact us here

Go to the contact page