How do I keep my App Manager up-to-date?

The App Manager uses an Android operating system so routine updates will occur. We recommend keeping it up-to-date so you have the latest fixes and improvements.

How to Update?

To make sure your App Manager can install updates when they become available, just confirm two things:

• Your App Manager is connected to Wi-Fi
• The App Manager’s battery is above 20%

Option 1: Let It Update Automatically

Your App Manager is set up to download updates automatically when it’s connected to Wi-Fi. When an update is ready, you'll see a pop-up notification on your screen. You have a few choices:

• Install now – Tap "Install" to update right away
• Remind me later – The notification will come back in 24 hours

If you choose “Remind me later” 3 times, the update will install automatically as long as your battery is above 20%.

Option 2: Check for Updates Manually

If you want to check for an update manually or don’t see a pop-up notification, please use the following steps:

1. Tap the Tools folder on your App Manager
2. Open the Knox e-FOTA app
3. Look at the Client Status at the top of the screen:
   • Download - The update is on its way! Wait a moment, or tap "Check" if it seems stuck
   • Awaiting Install - Tap "Install Now" to get started

After the Update

Your App Manager will restart as part of the installation process. Once it does, simply enter your PIN and you're good to go!

If you want to confirm that the update is complete:

1. Tap the Tools folder on your App Manager
2. Open the Knox e-FOTA app
3. Confirm that the Client Status (top section) says Updated and the Current Software Information (scroll to bottom) matches the Target Software